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Frequently Asked Questions
ITALY! The 'Louise M' brand are handmade in Italy, in the very same factory as luxury fashion shoe brands.
YES! We have put all our effort into making Louise M shoes super comfortable while retaining a very high fashion style. We have used high quality leathers and materials to ensure our shoes are, what we believe to be and our clients confirm, the most comfortable cabin crew shoes in the world!
YOUR USUAL SIZE! Our size chart will help you. Choose your normal shoe size then convert to Italian size using the size chart. We have included some shoe measurements to assist you with your decision. As always if you are unsure about anything contactLouise, she will help you.
YES! We want you to LOVE wearing your shoes. We offer free exchange (Australia wide, International customers return shoes at their own cost) until you have the perfect fit, although this is usually just one exchange as Louise will chat with you and send the most appropriate size to exchange.  Shoes must be unworn and in original packaging for exchange.
YES! We want you to love your shoes, and if you don't you can return them as long as they are unworn & in original packaging. We want them to be in new condition to be able to sell to others.
YES! We currently offer express shipping in Australia. We also currently ship to Singapore and USA.  International shipping can be arranged to other destinations simply Contact Louise.
We offer FREE EXPRESS SHIPPING for TWO pairs or more Australia wide. One pair of shoes, express post delivery to your door is charged at only $18, regular post $14.
International shipping will be calculated at the time of enquiry/order.
Click here for more information on our shipping costs.
YES! Our main collection is black leather, and we will introduce new colours and styles as limited editions throughout the year.Â
If you need a specific style or colour for your business attire, please contact Louise, directly to discuss your requirements.
YES! Louise M knows the uniform shoe standards of airlines throughout Australia. If you would like assistance with your choice of appropriate cabin crew shoes, contact Louise she would love to help you.
YES! Virgin Australia has officially approved Louise M shoes, they are included in the Virgin Australia ‘Female Shoe Catalogue’. Look for ‘approved for use by Virgin Australia cabin crew’ included in the shoe description to help you make an easy decision.
AT HOME or AT YOUR DESK! Shop at our online store www.louisemshoes.com. We deliver to your door and will arrange free quick and easy exchange if needed. Â
BY APPOINTMENT IN PERTH! Located in Perth, you are able to make an appointment with Louise.  Contact Louise to arrange a suitable time. Appointments are half hour, and no discounts apply.
QANTAS CREW: Shoes are available to view in the Qantas Melbourne base, Qantas Sydney international base, and Qantas uniform department.
YES!  Please contact Louise she would love to help you. Phone 0417 933 523.
YES! We are able to supply varying quantity and size orders to small and large companies. Please contact Louise directly to discuss your needs. Shoes can be made to order in the styles, sizes and colours of you choice.