All Louise M Shoes are handcrafted in Italy by experienced artisans using traditional techniques with modern technologies, and premium-grade materials. Each pair reflects generations of craftsmanship, designed with comfort and professional style in mind..

Yes—comfort is at the core of every design. Our founder spent 17 years as a flight attendant, so every pair is engineered to support women on their feet all day. We use a particular hidden high grade comfort layer insole, breathable linings, and well-balanced soles to deliver comfort without sacrificing elegance.

Our standard sizing ranges from EU 34–42 including half sizes, available in all styles. A Size Guide is provided to assist with international conversions and fit.

Louise M Shoes was founded to meet a real need: footwear that combines elegance, performance, comfort, pride, and professionalism. We are trusted by women in high-performing roles—flight attendants, defence personnel, hotel staff, and executives—because we deliver:

• Timeless, elegant design
• Exceptional comfort for long hours on your feet
• Premium Italian craftsmanship
• A deep understanding of uniform requirements
• The ability to customise and scale for teams

With Louise M, you don’t just wear a shoe—you make a statement of confidence, capability, and pride.

Customised products (including personalised colours, materials, or branded details) are not eligible for return or exchange unless deemed faulty. Please ensure all custom order details are reviewed and approved before production begins.

If you believe an item is faulty or was damaged in transit, please contact us within 14 days of receiving your order. We will assess the issue and offer a suitable resolution, which may include a repair, replacement, or credit depending on the circumstances.

To lodge a claim, please provide:

• Your invoice or order number
• Clear photos of the product and the issue
• A brief explanation of the concern

Wholesale prices depend on materials, quantities, delivery times, style and level of customisation. Pricing is available upon consultation.

Generally:

• For standard wholesale: 100 pairs minimum.
• For bespoke designs or colour/material customisation: 100 pairs minimum
  We work with each client to deliver tailored, scalable solutions.

Contact Louise M to discuss your needs as we may be able to arrange a smaller order.

Louise M is an expert in airline uniform standards throughout Australia.  Louise M is approved for use by Virgin Australia cabin crew, and meet the uniform standards in Style on Q. Cabin crew love Louise M Shoes.

We can discuss matching your organisation’s colour palette, offer branded packaging, or emboss logos/initials for special collections (conditions apply). These premium touches elevate uniforms with a luxury, professional finish.

Our footwear is made using only the finest Italian leathers—sourced ethically and responsibly—including nappa, suede, and patent leather. All shoes feature leather linings and durable soles, designed for long-term comfort and wear.

Louise M Shoes are uniquely positioned to serve professional teams because we combine:

• Uniform-compliant, elegant designs
• All-day comfort tailored to demanding roles
• Custom colour and branding options
• Long-wearing, durable Italian leathers
• Proven experience working with airlines, and corporate sectors

We understand both the aesthetic and functional needs of professional women and provide a high-end solution that lifts both appearance and performance.

Yes. We offer premium customisation on select styles, including:

• Leather type (smooth, patent, suede)
• Colour selection
• Heel height
• Inner linings and soles
• Optional logo embossing for team or corporate identity

Customisations are perfect for creating a distinct, unified look for professional teams.